Facts and Questions
What is a Meet & Greet?
A Meet & Greet is a complimentary meeting that gives you the opportunity to get to know your sitters and introduce them to your pets.
Boarding/Doggy Daycare/Overnight Visits
We currently do not offer boarding, doggy daycare or overnight visits.
Do I Meet the Sitter Before Service?
Yes, this is a requirement before a sitter will care for your pet(s). This consultation will give the sitter time to learn about your pets, fill out paperwork, take notes about your home and required tasks, and collect keys from you.
How Will You Enter My Home?
During the consultation we will discuss how you would like for your pet sitter to enter your home. If you choose to give your pet sitter keys, they will be collected at the consultation. If you choose to give your pet sitter a garage code, you will supply that information on the Key Handling Form.
Should My Pet Sitter Be Insured?
You should definitely select a pet sitter who is insured for liability. It is important that their coverage includes care, custody, and control of the pet. Pet sitters can provide proof of coverage, or a phone number you can call to verify they are currently insured.
Should My Pet Sitter Be Bonded?
Bonding is different than insurance. Bonding generally applies only if someone steals from your home, and is convicted of the crime. At that time, the bonding company will reimburse you for the loss, and the pet sitting business will reimburse the bonding company. Such a conviction can take years, and can be difficult to obtain. It is also important to know that many bonds only apply to the employees of a business, and not to the business owner. So bonding is really optional.
- The pet sitter should be insured for liability, including care, custody, and control of the pet.
- The sitter should provide contact information for references upon request. Do be sure to contact the references.
- Be sure that the sitter provides a copy of the legal terms of your contract, including cancellation policy and other terms.
- Be sure that you fully understand the pricing of your service. Ask what services are included with the rate quoted.
- What kind of pet education and/or certification does the sitter have?
- Does the sitter know pet first aid?
- Did the sitter ask many questions during the consultation, and did he write down all of the answers carefully?
- Is the sitter a member of professional organizations, such as pet sitting associations, humane organizations, or other pet care groups?
- Does the sitter have a backup plan in case of a personal emergency?
- Is the sitter a full time sitter, or do they have limited availability due to another job or school?
- Does the sitter talk positively about other sitters in the area, and seem informed about the industry and other pet care providers?
- Will you have the same sitter serving your home the entire time you are away?
- Will the sitter be allowed to bring anyone with them to the sits?
- Does the sitter ever bring children to visits?
- How often will the sitter leave a note for you logging how the trip is going?
- Do the sitter’s available time periods fit your pet needs?
- How will your key be stored or returned?
- Has the sitter cared for your type of pet in the past?
- Does the sitter accept multiple payment methods (cash, check, money order, etc)